Privacy policy: Jefferson Outfitters will never release customer information to any outside party.

Shipping: We strive to ship orders as quickly as possible, usually within 2 business days. If we are out of town your order will be shipped as soon as we return. We will contact you if the order will take more than 4 business days to process.

Cancellations and refunds: If you cancel an order after it has shipped simply refuse it and it will be returned by USPS. You will receive a full refund less the shipping cost. If you decide to return an item contact us sales@jeffersonoutfitters.com. We may request the item be returned to a local retail outlet or be shipped to us. Please contact us within 30 days. Item must be in new condition to receive a full refund, less shipping. If an item is defective we will replace or refund the item, including shipping.

Customer Service: You, the customer, are essential to us! Please do not hesitate to contact us with questions, concerns, complaints, etc. My personal email is hildy@jeffersonoutfitters.com, all emails will receive my personal attention.

Wholesale: We do offer wholesale pricing to select retail outlets and SoJ County Committees.  Please contact us for more information.